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Topic: So peeved off !!!!

  1. #1
     Gazza127, Milton Keynes is offline Ship's Cat Member
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    So peeved off !!!!

    I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture :mad::mad::mad::mad:


  2. #2
     spartan, kent is offline Admiral of the Fleet Member
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    Quote QUOTE: View Post
    I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture :mad::mad::mad::mad:
    You cannot loose what you did not have
    When you purchased you where happy with the price and had the choice of cabins.
    The price often drops closer to the sailing date.


  3. #3
     Christiaan, Ocean Shores is offline Petty Officer Member
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    Quote QUOTE: View Post
    I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture :mad::mad::mad::mad:
    Celebrity have a clause in the contract to match a lower price so I have been told. Haven't tested the theory yet .

    Does the lower price reflect on the cabin position though; I have heard complaints of last minute deals where the cabin is in a noisy area affecting sleep .


  4. #4
    Rob, Victoria , Canada's Avatar
     Rob, Victoria , Canada is offline Cockpit Mate Member
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    Have you chatted with your TA and confirmed it is the same cabin. They should be able to help or give you a credit onboard.
    Cheers


  5. #5
    History Addict, Alfreton's Avatar
     History Addict, Alfreton is offline Boatswain Member
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    Quote QUOTE: View Post
    Celebrity have a clause in the contract to match a lower price so I have been told. Haven't tested the theory yet .

    Does the lower price reflect on the cabin position though; I have heard complaints of last minute deals where the cabin is in a noisy area affecting sleep .
    My travel agent tells me that Celebrity and RCI both do this but the onus is on you to get your travel agent to check the price has reduced and claim the difference back. They will either give you onboard credit or give you an upgraded cabin.


  6. #6
     Gazza127, Milton Keynes is offline Ship's Cat Member
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    I have phoned TA already and princess today both say there is nothing they can do,there is still alot of good cabins left so maybe maybe an upgrade is due


  7. #7
    Macro, Reading's Avatar
     Macro, Reading is offline Ship's Cook Member
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    Quote QUOTE: View Post
    I have phoned TA already and princess today both say there is nothing they can do,there is still alot of good cabins left so maybe maybe an upgrade is due
    Don't hold your breath.

    Slave to the Deal

  8. #8
     Jon, Birmingham is offline Ship's Cook Member
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    Quote QUOTE: View Post
    I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture :mad::mad::mad::mad:
    Went into Sainsbury's today and the Easter Egg I bought is now two for one, 'the company will not do a thing even as a good will gesture'.
    Please stop moaning, you were happy enough to pay the price when you booked it, what difference does it make now?Expect it to drop further as the date of your cruise gets closer.


  9. #9
     Christiaan, Ocean Shores is offline Petty Officer Member
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    My travel agent tells me that Celebrity and RCI both do this but the onus is on you to get your travel agent to check the price has reduced and claim the difference back. They will either give you onboard credit or give you an upgraded cabin.
    Well thank you. At least we know what to do....... change our travel agent !

    When I enquired about this clause he said he had never heard of it.


  10. #10
     Hampshire Thorn, Fareham is offline Petty Officer Member
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    Well thank you. At least we know what to do....... change our travel agent !

    When I enquired about this clause he said he had never heard of it.
    Christiaan, I believe that you live in Australia. We were talking to our friends in Perth and discovered that they paid around £800 per person more than we were quoted for a particular Celebrity cruise. They had booked direct with Celebrity using the Australian website. They contacted Celebrity and were eventually allowed to re-book through the UK site without losing their deposit and saved £800 each. We checked with our UK travel agent and they told us they could make international bookings and our friends could book with them in future.

    I know it's not convenient but it may be worth checking before you book your next cruise.

    If there is an administrator about, can Cruise.Co.UK make bookings for ex UK clients?


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