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Old 12th March 2010, 08:49 PM
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So peeved off !!!!

I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture
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Old 12th March 2010, 08:56 PM
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I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture
You cannot loose what you did not have
When you purchased you where happy with the price and had the choice of cabins.
The price often drops closer to the sailing date.
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Old 12th March 2010, 10:37 PM
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I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture
Celebrity have a clause in the contract to match a lower price so I have been told. Haven't tested the theory yet .

Does the lower price reflect on the cabin position though; I have heard complaints of last minute deals where the cabin is in a noisy area affecting sleep .
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Old 12th March 2010, 10:47 PM
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Have you chatted with your TA and confirmed it is the same cabin. They should be able to help or give you a credit onboard.
Cheers
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Old 12th March 2010, 11:17 PM
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Celebrity have a clause in the contract to match a lower price so I have been told. Haven't tested the theory yet .

Does the lower price reflect on the cabin position though; I have heard complaints of last minute deals where the cabin is in a noisy area affecting sleep .
My travel agent tells me that Celebrity and RCI both do this but the onus is on you to get your travel agent to check the price has reduced and claim the difference back. They will either give you onboard credit or give you an upgraded cabin.
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Old 12th March 2010, 11:21 PM
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I have phoned TA already and princess today both say there is nothing they can do,there is still alot of good cabins left so maybe maybe an upgrade is due
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Old 12th March 2010, 11:27 PM
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I have phoned TA already and princess today both say there is nothing they can do,there is still alot of good cabins left so maybe maybe an upgrade is due
Don't hold your breath.
__________________
Slave to the Deal
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Old 13th March 2010, 12:16 AM
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I have just found out that my cruise I have booked has gone down in price by £200 pp,so have lost £400 straight away and the company will not do a thing even as a good will guesture
Went into Sainsbury's today and the Easter Egg I bought is now two for one, 'the company will not do a thing even as a good will gesture'.
Please stop moaning, you were happy enough to pay the price when you booked it, what difference does it make now?Expect it to drop further as the date of your cruise gets closer.
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Old 13th March 2010, 01:03 AM
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My travel agent tells me that Celebrity and RCI both do this but the onus is on you to get your travel agent to check the price has reduced and claim the difference back. They will either give you onboard credit or give you an upgraded cabin.
Well thank you. At least we know what to do....... change our travel agent !

When I enquired about this clause he said he had never heard of it.
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Old 13th March 2010, 01:21 AM
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Well thank you. At least we know what to do....... change our travel agent !

When I enquired about this clause he said he had never heard of it.
Christiaan, I believe that you live in Australia. We were talking to our friends in Perth and discovered that they paid around £800 per person more than we were quoted for a particular Celebrity cruise. They had booked direct with Celebrity using the Australian website. They contacted Celebrity and were eventually allowed to re-book through the UK site without losing their deposit and saved £800 each. We checked with our UK travel agent and they told us they could make international bookings and our friends could book with them in future.

I know it's not convenient but it may be worth checking before you book your next cruise.

If there is an administrator about, can Cruise.Co.UK make bookings for ex UK clients?
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